Registry of Motor Vehicles promises this new Worcester RMV isn’t in a circle of hell
The Massachusetts Registry of Motor Vehicles is opening what it calls “a new convenient and fully accessible service center location” in Worcester Monday, replacing the existing downtown RMV.
The new 14,105 square foot service center will be located at 50 Southwest Cutoff (conveniently located by a CVS and Chuck E. Cheese) and has approximately 350 dedicated parking spaces. This location will have the same operating hours, and offer the same services, as the previous location: Monday through Friday, 9 a.m. to 5 p.m.
The previous service center location will be closed for business as of 5 p.m. on Friday.
“Customers arriving with a scheduled reservation will experience a transformed atmosphere when visiting the new Worcester Service Center,” the registry promises in a news release.
The features of the center include:
- 21 transaction counters
- Two walk-up exterior transaction windows for commercial agents
- On-site motorcycle testing course
- Brand new customer seating in waiting area
- Brand new HVAC equipment to improve indoor air quality
- Remote indoor air quality monitoring
- Permanently-installed HEPA air filters throughout the facility
- Tempered glass barriers separating customers and employees
- New upgraded electronic and physical security features
- Separate testing rooms for CDL and passenger permit testing.
The new service center has a Worcester Regional Transit Authority public bus stop directly in front of the facility as well as nearby access to Routes 20, 122, 9, and Interstate 90.
The RMV recommends that all customers “skip the trip” and visit RMV’s Online Service Center for over 40 transactions including: renewing a driver’s license, renewing a registration, paying a citation, requesting a hearing, accessing a variety of transactions for businesses, and when an in-person visit is necessary, scheduling a reservation.
If you have scheduled a reservation online, the RMV encourages you to “get ready” before your reservation by going to Mass.Gov/RMV for transaction information, forms, applications, and instructions.
